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Frequently Asked Questions

 

USER


How do I create an account on Taazi?

Creating an account on Taazi is easy & simple. Just use login with Facebook, Google or Twitter option for a single tap registration.

Alternatively, you can use your email address or phone number to register. Just type in your email address/number on the Login page and we will take you to the registration page.

How to download songs on Taazi?

To download your favorite songs on Taazi, select a song and click download; the payment options will appear on your screen.

Pakistani users can purchase songs using their mobile phone balance or easy paisa mobile account. International music fans can via PayPal or visa card to download their favorite songs.

When I click the Download Button on desktop site nothing happens?

If the file transfer doesn’t initiate at all, it means that the dialog box is blocked by your browser. Go to the “Settings” of your browser and allow pop-ups.

I downloaded a song but it is not playing

This could be because the download was interrupted for any reason. The best solution is to just delete the existing file or fragment and download the file again.

How do I change my password?

Log into your account on a PC/Mac and go to your user profile. Click ‘Edit Settings’ and here you have an option to change your password.  

You can also change your password by logging in to Taazi mobile app. Go to ‘Settings’ and you can update your password.  

How do I deactivate email notifications and alerts?

Log into your account on a PC/Mac. Go to ‘Edit Settings’. Here you have the option to disable email notifications.

You can also deactivate email and push notifications by logging in to Taazi mobile app. Go to ‘Settings’ and you have the option to disable notifications.

How do I stop receiving messages from unknown members on Taazi?

Log into your account on a PC/Mac. Go to ‘Edit Settings’. Here you have the option to stop/restrict members from sending messages on Taazi.

You can also stop receiving messages from unknown members by logging in to Taazi mobile app. Go to ‘Settings’ and you have the option to stop/restrict other members from sending messages on Taazi.


Taazi App Permissions

 

Photos/Media/Files: This permission allows you to update your profile picture within the Taazi app.

Contacts: We use contacts to find your friends on Taazi so you can stay connected with your friends and see what they are listening to.

Receive text messages (SMS): This permission allows us to confirm your phone number by finding the confirmation code that we send via text message while signing up and purchasing songs on Taazi.

 
 
 
 

ARTIST

 

How do I sign up as an artist on Taazi?

To sign up as an artist on Taazi, simply go to the artist sign up page and sign up directly using your Facebook, Gmail or Twitter account.
Alternatively, you can use your email address or phone number to register. Just type in your email address/number on the Login page and we will take you to the registration page. Incase of signing up via email address, a confirmation email will be sent to your email address for activation of your account.

Once signed in, you may begin uploading your songs, albums and music videos, share them with fans around the world and earn money from your music downloads.

How do I upload songs or music videos to Taazi?

Once your account is created and approved, you can upload your content at any time from the Artist panel. Just click "Upload Now" and you can upload your content in a few simple steps. Once your content is uploaded to Taazi, it will be reviewed by our in-house content management team and go live after their approval.    

What kind of audio files can I submit?

You can submit MP3 files only.

What bitrate will the albums/songs be?

Taazi accepts MP3 files that are no less than 320 kbps. 

Do I have to submit a full album?

No, you may submit individual songs or an entire album. The choice is completely yours. 

Will I retain my copyrights?  Do I give up any rights to my music shared on Taazi?

Taazi is only a content distribution platform and not a record label. All rights relating to the songs and albums shall remain solely with the artist or record label only, as the case may be. Taazi is simply a platform for artists/content owners to share their content online and earn revenue from it.

How do Artists make money by uploading their songs to Taazi?

Artists will receive 70% of all the sales revenue earned from their premium content uploaded to Taazi.  

I just uploaded my music. How do I check total online sales of my songs?

You may at any time visit the Artist Panel on the Taazi website and see a sales chart of your songs containing the number of times each song has been downloaded and how much revenue you have earned from such downloads.

How long till my music comes up for sale?

Your songs will be available for download/sale as soon as they are uploaded and published by you.

Can I submit cover / remixed songs?

Yes, you can submit cover/remixed songs as long as you have the original artist’s written permission. You will show us the written permission and we will validate it with the artist. If the artist at any time decides to remove the permission your songs will be removed.

Can I deactivate my account from Taazi?

Yes, you can deactivate your account at any time. Go to "Edit Settings" and here you have an option to deactivate the account. Your content will be removed from the server and not deleted so that if you change your mind at any time you do not need to upload your content again. If you want us to delete your content permanently you can ask us to do so.

What if I upload music that isn't mine?

You can’t upload music that isn’t yours unless you have the official permission from the author. We prefer that the music being uploaded to Taazi is the original content of the respective artist.

What happens if there is a dispute of ownership of copyrights?

In caseofadisputeof copyrights, we will give both parties an opportunity of being heard and examine the relevant documents and copyrights where applicable. If we find the complaint to be genuine, the song will be immediately removed from the Taazi databaseandtherelevantfacebookand / or email accounts would be banned permanently. 

At Taazi, we do not allow copyright infringement activities of any sort on our platform. Any violation or infringements of another person’s copyright will result intheimmediatesuspensionand/orterminationofaccount,servicesand/oragreements.

 

MOVIES/TV SERIES

 

How do I sign up as a channel account on Taazi?

To sign up for a channel account on Taazi, simply go to the channel sign up page and sign up directly using your Facebook, Gmail or Twitter account. 

Alternatively, you can use your email address or phone number to register. Just type in your email address/number on the Login page and we will take you to the registration page. In case of signing up via email address, a confirmation email will be sent to your email address for activation of your account.

Once signed in, you may begin uploading your content such as movies or TV series, share them with fans around the world and earn money through your content.

How do I upload Movies/ TV series on Taazi?

Once your account is created and approved, you can upload your content at any time from the “Manage movies/Manage TV Series” panel. Just click on the respective panel and you can upload your content in a few simple steps. Once your content is uploaded to Taazi, it will be reviewed by our in-house content management team and go live after their approval.    

What kind or format of files can I submit?

You can submit all MP4, .MPEG4, .WMV, .MPEGPS, .AVI files.

Do I have to submit a full TV series?

No, you may submit individual episodes or an entire season. The choice is completely yours. Payments to content owners are based solely on the number of episodes watched and not based on complete series.

Will I retain my copyrights?  Do I give up any rights to my content shared on Taazi?

Taazi is only a content distribution platform and not a record label. All rights relating to the content shall remain solely with the content owner only, as the case may be. Taazi is simply a platform for content owners to share their content online and earn revenue from it.

How do Channel Owners make money by uploading their content to Taazi?

For all premium content uploaded by the content owners, they will receive 70% of all the sales revenue.

I just uploaded my content. How do I check total online sales of my content?

You may at any time visit the “My Channel page” Panel on the Taazi website and see the sales chart of your content containing the number of times each episode/movie has been watched and how much you have earned from it.

How long till my content comes up for sale?

Your content will be available for download/sale as soon as they are uploaded and published by you.

Will my movies or TV Series ever be deleted?

You can only deactivate your uploaded movies/TV series.

Can I deactivate my account from Taazi?

Yes, you can deactivate your account at any time. Go to "Edit Settings" and here you have an option to deactivate the account. Your content will be removed from the server and not deleted so that if you change your mind at any time you do not need to upload your content again. If you want us to delete your content permanently you can ask us to do so.

What if I upload content that isn't mine?

You can’t upload content that isn’t yours unless you have the official permission from the author. We prefer that the content being uploaded to Taazi is the original content of the respective content owner.

Why is my video taking so long to upload?

The amount of time required to upload a video to Taazi.com depends on the bandwidth of your Internet Service provider, and not on us. If you face slow uploading speed at Taazi, then it might be due to these:

1)       Your internet provider is providingyouspeed according to your package and it might be low at that particular time of the day.

2)       Too much load on the local network  (increased traffic)

3)       Your network, firewall or router  settings might be incorrect

Why didn't my video convert successfully?

If you are facing an issue regarding incorrect display of your video or getting an error message, it might be due to the fact that the video includes an audio/video codec that Taazi does not support.

Go2Meeting, Canopus HQ, and Apple Intermediate Codec are examples of codecs that Taazi does NOT support. These files will need to be re-encoded before you upload them.

What happens if there is a dispute of ownership for the copyrights?

In case of a dispute of copyrights, we will give both parties an opportunity of being heard and examine the relevant documents and copyrights where applicable. If we find the complaint to be genuine, the content will be immediately removed from the Taazi database and the relevant facebook and / or email accounts would be banned permanently. 

At Taazi, we do not allow copyright infringement activities of any sort on our platform. Any violation or infringements of another person’s copyright will result in the immediate suspension and/or termination of account,services and/or agreements.

What is the maximum size allowed for a Movie and Episode on Taazi?

The maximum size allowed for a movie is 2 GB and an Episode size supported by Taazi is 1.5 GB

Taazi doesn't support the video codec I'm using. How do I fix that?

If you're using a codec that Taazi does not support, like G2M3 or Canopus HQ, you'll need to re-compress your video using a supported codecs which are MP4, .MPEG4, .WMV, .MPEGPS, .AVI files.

 

CREDITS


1.      How can I earn credits on Taazi.com?

There are three ways to earn credits on Taazi.com.

  • You can earn 20 credits by simply joining Taazi.com.
  • When you purchase music legally, then to show our appreciation for using our services, we award credits to your account. Don’t forget! The more you spend, the more you earn! ForeveryRupeeyouspend you get a credit FREE!
  • Earn credits by inviting your friends to try out Taazi. This way, you’ll be awarded 20 credits to your account. Keep referring your friends to us and we will continue to award you with extra credits!
  • To get more credits please go to the  Get Free Credits section.

 

2.      How do I use my credits?

You can use the free credits to download from our vast and exclusive library of songs!

3.       I referred my friends to Taazi.com, but didn’t earn any credit. Why?

You can only earn20Credits,ifyourfriendusesyourinvitationtosignupforan account. As soon, your friend joins Taazi.com, you’ll be awarded 20 credits to your account.

4.      I can use my Taazi.com Account for?

You can use your Taazi.com account to:

  • Download and stream from our vast and exclusive library of songs and videos!
  • FollowyourfavouriteArtistsand their latest releases!
  • Connect and find friends
  • Create & share your music playlists with friends
  • ..And much, much more!
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